Contact Us

Get in touch with us!

Frequently Asked Questions

How can I reach you besides the contact form?

You may reach us through these following details:

Mobile: (+63) 9177993001

Social Media: Facebook and Instagram

Email: sales@pukawcoffeetools.com

What are your payment options?

PayMongo provides several options to settle your order:

Pay in installments via BillEase.
You may also pay via credit/debit cards, e-wallets, and online banking system.
Over-The-Counter (7-Eleven, Cebuana, MLhuiller).

Cash On Delivery (COD) via LBC is also available.

Note: Payments are only accepted via online checkout or PayMongo payment links.

How can I track my order?

Once your order has been shipped, you will receive an SMS or email notification containing the shipping details. You may also message us with your order number.

Policy Links

Warranty & Returns

Any concerns you may have regarding product returns, refunds, and exchange, please refer to this link.

Shipping Policy & Lead Times

Check out our shipping policies to know more how and when we dispatch client orders.